Your Leads Aren't the Problem. What Happens Next Is.

Step 3 of To The Max Media's four-step journey: the sales system for home service businesses. You're already getting leads — this is about the ones that aren't booking. Five leaks drain money every week: leads answered hours late, missed calls that never leave a voicemail, follow-ups that slip, review requests that never go out, and quotes that simply disappear. Contact a lead within 5 minutes and you're roughly 8x more likely to convert them than at 30 minutes — a system, not willpower, is how you get there.

• Every lead gets a text reply in under 60 seconds, with your name on it
• Every missed call becomes a text conversation before they dial the next company
• An AI receptionist answers when you can't — including 8pm Sunday — and books the estimate
• One pipeline for every lead: new, quoted, booked, gone cold
• Estimates follow themselves up: three touches over ten days until they book or say no
• Appointment reminders, automatic review requests, and a one-page monthly report

Not getting enough leads yet? Start earlier in the journey: the customer acquisition website (Step 1) and lead generation (Step 2). See the whole journey, or book a 15-minute call and we'll put a number on what's leaking.