Jobber vs Housecall Pro vs ServiceTitan: $69, $79, or $500+
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TL;DR: Three of the largest field service management platforms in the US. Jobber, ServiceTitan, and Housecall Pro, serve different operators well. Jobber is the easy-to-use generalist for $250k to $2M owner-operator service businesses across most trades. ServiceTitan is enterprise-grade, optimized for $5M+ multi-crew commercial operators with custom pricing in the multi-thousand-dollar-per-month range. Housecall Pro sits between, strongest for HVAC/plumbing/electrical owner-operators wanting CRM + payments + customer messaging in one platform. There's no "best", only "best for your operator profile."
Key takeaways
- Jobber: easiest setup, fairest mid-tier pricing, broadest trade coverage
- ServiceTitan: most powerful, most expensive, longest implementation cycle
- Housecall Pro: HVAC/plumbing/electrical depth, built-in payments
- Jobber wins at $250k to $2M revenue; Housecall Pro for HVAC-cluster $150k to $3M; ServiceTitan at $5M+
Table of contents
- Side-by-side at a glance
- Pricing comparison
- Feature comparison
- Industry / trade fit
- Where Jobber wins
- Where ServiceTitan wins
- Where Housecall Pro wins
- Implementation + onboarding
- Decision framework
- FAQ
Side-by-side at a glance
| Jobber | ServiceTitan | Housecall Pro | |
|---|---|---|---|
| Founded | 2011 | 2012 | 2013 |
| Headcount | ~700 | ~3,000 | ~500 |
| Public/Private | Private | Public (NYSE: TTAN, IPO 2024) | Private |
| Customer count | ~200k | ~10k+ | ~30k |
| Starting price | $69/mo | Custom (typically $500+) | $79/mo |
| Implementation | 1-3 days | 4-12 weeks | 1-3 days |
| Best for revenue | $250k to $2M | $5M+ | $150k to $3M |
Pricing comparison
Jobber:
- Core: $69/mo (1 user)
- Connect: $169/mo (up to 5 users)
- Grow: $349/mo (up to 15 users)
ServiceTitan: Custom quote. Pricing varies wildly based on:
- User count (typically $200 to $300/user/month)
- Module selection (dispatching, marketing, financing, etc.)
- Implementation fees ($5k to $50k+ one-time typical)
- Annual contracts standard
Expect $500/mo at the very low end for a single-user starter package. Most operators we've seen are paying $1,500 to $5,000/mo.
Housecall Pro:
- Basic: $79/mo (1 user)
- Essentials: $169/mo (2-5 users)
- MAX: $279/mo (6+ users)
Feature comparison
| Feature | Jobber | ServiceTitan | Housecall Pro |
|---|---|---|---|
| Mobile app | Strong | Most powerful | Strong |
| Online booking | |||
| Dispatching + scheduling | Best-in-class | ||
| Quoting / estimating | Advanced | ||
| Invoicing | |||
| Payment processing | via Jobber Payments | via ServiceTitan Payments | built-in |
| QuickBooks integration | Strong | ||
| Customer messaging (SMS/email) | Best-in-class | ||
| Automated follow-ups | |||
| Reviews automation | |||
| Inventory tracking | ➖ Basic | Full | ➖ Basic |
| Commercial / multi-property | ➖ Light | Best-in-class | ➖ Mid |
| Call tracking + recording | ➖ via integration | Built-in | ➖ via integration |
| Marketing automation | ➖ Basic | Full module (extra cost) | Built-in |
| Membership / service plans | ➖ Light | Best-in-class | Strong |
| Multi-location / franchise | ➖ Light | ➖ Mid | |
| API access | |||
| Reporting + dashboards | Good | Best-in-class | Good |
Industry / trade fit
Jobber's strongest trades:
- Lawn care
- Cleaning services (residential)
- Landscape construction
- Pressure washing
- Pest control
- General contracting (small)
- Window cleaning
- Tree services (smaller operators)
ServiceTitan's strongest trades:
- HVAC (largest customer base)
- Plumbing
- Electrical
- Roofing (commercial)
- Garage door
- Pest control (larger ops)
- Pool service
Housecall Pro's strongest trades:
- HVAC
- Plumbing
- Electrical
- Garage door
- Pool service
- Appliance repair
- Locksmith
Note overlap: HVAC operators can pick any of the three. The choice comes down to revenue stage + budget + complexity.
Where Jobber wins
Easy onboarding. Most operators go live in 1-3 days. ServiceTitan takes 4-12 weeks.
Fair mid-tier pricing. $69-$349/mo covers most operators. ServiceTitan's $1,500+/mo overshoots.
Broad trade coverage. Lawn care + cleaning + landscape + pressure washing + general contracting all work well. Housecall Pro is HVAC-leaning; ServiceTitan is enterprise-leaning.
No annual contract pressure. Month-to-month available.
Strong mobile app. Field techs actually use it (often not true for older platforms).
Good documentation + community. Active user community, lots of learning resources.
Where ServiceTitan wins
Multi-crew dispatching. Best-in-class for 10+ tech operations with complex routing.
Commercial / multi-property workflows. HOA contracts, multi-property accounts, bid management, all built in.
Inventory + parts management. HVAC equipment + parts inventory at depth no other platform matches.
Advanced reporting. Margins by tech, route efficiency, marketing attribution, all built in.
AI call coaching. ServiceTitan's AI listens to recorded calls + scores rep performance + identifies upsell opportunities.
Marketing module. Integrated marketing automation that some operators replace 2-3 other tools with.
Enterprise scale. $5M+ multi-market operators benefit from ServiceTitan's scale.
Where Housecall Pro wins
Best-in-class customer messaging. SMS + email + automated follow-ups + review requests integrated tightly.
Built-in payment processing. No separate Stripe/Square needed.
HVAC depth at owner-operator scale. ServiceTitan over-serves; Jobber under-serves the HVAC niche; Housecall Pro fits right.
Membership / service plan tools. Recurring HVAC maintenance plans are a built-in feature.
Marketing automation built-in. No need for separate Mailchimp/ActiveCampaign for most operators.
Implementation + onboarding
| Jobber | ServiceTitan | Housecall Pro | |
|---|---|---|---|
| Setup time | 1-3 days | 4-12 weeks | 1-3 days |
| Self-serve onboarding | ❌ (guided) | ||
| Data migration | Self-serve or paid help | Included with implementation | Self-serve or paid help |
| Training included | Documentation + community | Dedicated implementation team | Documentation + community |
| Initial cost | $0 setup | $5k to $50k+ implementation typical | $0 setup |
The implementation gap is the biggest hidden cost of ServiceTitan. Plan for it.
Decision framework
Under $250k revenue: Jobber Core ($69/mo) or Housecall Pro Basic ($79/mo). Pick based on trade.
$250k to $1M, general service trades (lawn, cleaning, pressure washing, landscape): Jobber Connect ($169/mo).
$250k to $1M, HVAC/plumbing/electrical: Housecall Pro Essentials ($169/mo).
$1M to $3M, general: Jobber Grow ($349/mo).
$1M to $3M, HVAC cluster: Housecall Pro MAX ($279/mo) OR Jobber Grow.
$3M to $5M: Jobber Grow + custom integrations, or transition to ServiceTitan.
$5M+: ServiceTitan. The price + complexity finally pencils at this scale.
Special cases:
- Heavy commercial / HOA work: ServiceTitan from $2M+
- Franchise / multi-location: ServiceTitan or Workiz (budget alternative)
- Solo operator getting started: Jobber Core
FAQ
Can I switch CRMs later? Yes but it's expensive. Data migration takes 1-4 weeks; team retraining takes 2-6 weeks; some lost data is inevitable. Pick carefully the first time.
Should I trial all three? Trial Jobber + Housecall Pro (both offer 14-day trials). ServiceTitan only does demos. Start with trials of the two you'd realistically pick from.
What integrations matter most? QuickBooks (accounting), Stripe (if not using built-in payments), Google Calendar, Mailchimp/ActiveCampaign (if you do email marketing separately), Twilio (if you handle phone routing).
Should my agency have access? Yes for lead routing + attribution + customer-match remarketing. Your agency should INTEGRATE with your CRM, not REPLACE it.
Does my website integrate? All three integrate with web forms + booking widgets via API or Zapier. Custom integrations work for all three.
Is ServiceTitan worth the price? Above $5M revenue, often yes, the productivity gains pay for the platform. Below that, the price doesn't pencil vs. Jobber + Housecall Pro.
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Whichever one you pick, it waits for the lead to already be yours. None of these three go and get the job. If the problem you actually have is leads going cold while you are on a roof, that is a sales system, built for you rather than bought off a shelf. Or book a free strategy call.
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